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Ultimea Support

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Recent activity by Ultimea Support

  • What is the size of the built-in speaker of the product?

    The product is equipped with two 15W full band speakers.

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  • Low volume ?

    The biggest Soundbar Volume is 40 1. Replace other audio sources. 2. Try and compare other connection methods: HDMI ARC>Optical>Bluetooth. 3. If connected to HDMI ARC: Please enable HDMI CEC and PC...

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  • How to connect your phone?

    Bluetooth connection to phone: Switch Soundbar to BT mode, open the Bluetooth connection of Smartphone, search for the corresponding BT ID “Poseidon D60” of the soundbar to mate, and Bluetooth conn...

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  • High pit, trill and distortion problem with Nova S50?

    1. It is recommended to use MUSIC mode; Control the volume within 27; 2. Change to another sound source 3. Try and compare other connection methods: HDMI eARC>Optical>Bluetooth;   If this issue pe...

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  • 18. How to Make the Distorted Projection Image Rectangular on the projector?

    Adjust the keystone dial on the projector to adjust the shape of the image. Adjust the placement of the projector. When the left side of the picture is wider, move the left side of the projector...

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  • Apollo P40 installation methods🔥

    Three common installation methods: horizontal placement, ceiling installation, triangular bracket installation Note:  During the installation process, please do not operate with electricity to ...

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  • How to Install the Aura A60 Soundbar Wall Mount?

    Note: The wall mount bracket used for the surround speakers is identical to that of the sound speaker, so the vertical hole spacing is the same as that of the soundbar, and the installation method ...

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  • Where Can I Submit Feedback or Suggestions for the Soundbar App?

    Feedback within the App (Ultimea): In the Soundbar APP (Ultimea), go to the "Settings" page, select the "question mark icon" in the top right corner to enter the "Help & Feedback" page. Choose y...

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  • USB connect the Nova C40

    The Nova C40 supports external reading and playback from USB devices. USB supports audio and video formats, please look at the document. Steps to play USB flash drive on Android TV:1. Open Google P...

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  • How to Connect Apollo P60 to Wi-Fi?

    1. Use the remote control to enter the setting interface at the upper right corner of the projector's main interface. 2. Select "WLAN", press the "OK"  button on the remote to enter the WiFi settin...

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