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Ultimea Support

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Recent activity by Ultimea Support

  • What's the difference between HDMI IN, HDMI ARC, and HDMI eARC?

    What's the difference between HDMI IN, HDMI ARC, and HDMI eARC? ①HDMI IN is a standard HDMI input that allows you to connect devices to your TV or audio system. It supports audio and video signals,...

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    • 2 votes

  • 16. What if My P20 projector Crashes？

    Please try the following steps: Turn to the projector's main page and click "Settings". Choose "Universal Setting". Select "Restore Factory Default" and click the "OK" button on the projector o...

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    • 1 follower
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  • Can I Control the Soundbar with TV Remote?

    Yes, you can do it as follows: Please connect the Soundbar and TV with an HDMI cable, and then you can control your TV and soundbar with the TV remote control.

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    • -1 votes

  • How to Connect the Poseidon M60 Boom Soundbar and Subwoofer

    Step 1:Use the subwoofer connection cable to connect one end to the "SUB OUT" port on the Soundbar, and the other end to the corresponding port on the subwoofer.Step 2:Plug the subwoofer into the p...

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  • How to Restore Factory Settings on the Aura A60 Soundbar?

    There are 2 ways to achieve a factory reset:1. Power on, and long press the remote "DEVICE RESET" (or Mute) 5S to initialize the device. The soundbar LED will show the “RSET”. 2. Select "Restore De...

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    • 1 follower
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    • -1 votes

  • Missing Aura A50 Pro Soundbar Connection Cable or Remote Control, or Faulty Connection Cable?

    For example: Power Adaptor, OPT cable, and remote control (Specific product accessories are subject to the description in the product manual). If accessories are missing, please contact support@ult...

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    • 1 follower
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  • Poseidon M3T User Manual

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    • 3 followers
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    • -2 votes

  • Can I Use the App to Set Up a Surround Sound Experience?

    If the Soundbar has surround sound, the surround speakers will automatically pair; (No need to set up in the app) If the Soundbar does not have surround sound, it does not support surround sou...

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    • 1 follower
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    • 2 votes

  • Missing the Poseidon D70 Connection Cables or Remote Control, or Faulty Connection Cable?

    For example Power Adaptor, AUX cable, and remote control （Specific product accessories are subject to the description in the product manual） Please contact the seller's customer service to resend r...

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    • 1 follower
    • 0 comments
    • -1 votes

  • How to Factory Reset Apollo P50

    If there is a system malfunction or setting error causing the problem, please try this solution. Please try the following steps: Settings->About Projector->Restore to Default->Restore Factory Setti...

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