Ultimea Support

Poseidon M60 Boom Soundbar – Unable to Power On?

After you have connected the power cord, please press the Power button and wait until "----" appears on the screen of the soundbar before switching the mode.【ARC/BT/OPT】Please confirm whether the L...

• Updated June 28, 2025 10:02
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How to Assemble the Poseidon M60 Soundbar?

Step 1: Align the joints of the two parts.Please note: to avoid electric shock, need to be spliced first before powering up Step 2: Twist to connnectPlease note: to avoid electric shock,need to be ...

• Updated April 27, 2026 08:22
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How to Turn Off the Prompt Sound on your Aura A60?

If you wish to disable the prompt sound on your soundbar, follow the steps below for either the remote control or the ULTIMEA app.Method 1: Turn Off the Prompt Sound Using the Remote ControlOn your...

• Updated April 15, 2026 10:57
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How to Restore Factory Settings on the Aura A50 Pro Soundbar?

There are 2 ways to achieve a factory reset:1. Power on, and long press the remote "DEVICE RESET" (or Mute) 5S to initialize the device. The soundbar LED will show the “RSET”. 2. Select "Restore De...

• Updated December 29, 2024 14:05
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Aura A50 Pro User Manual

• Updated December 26, 2024 06:55
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Poseidon M4T User Manual

• Updated October 23, 2024 10:41
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Missing the Poseidon D80 Connection Cables or Remote Control, or Faulty Connection Cable?

For example Power Adaptor, AUX cable, and remote control (Specific product accessories are subject to the description in the product manual). Please contact the seller's customer service to resend ...

• Updated October 14, 2024 02:56
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Missing Aura A30 Soundbar Connection Cable or Remote Control, or Faulty Connection Cable?

For example: Power Adaptor, OPT cable, and remote control (Specific product accessories are subject to the description in the product manual). If accessories are missing, please contact support@ult...

• Updated September 30, 2024 04:12
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Can I Customize Sound Settings for Different Content Types?

Open the application: Launch the Soundbar APP (Ultimea) application. Access volume settings: Connect the device (Soundbar) and click on the "EQ" option. Select content type: In the sound set...

• Updated August 09, 2024 08:13
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How to Install the Poseidon D70 Soundbar Wall Mount?

Please follow the instructions below to install the wall mount bracket step by step: Note: The wall mount bracket used for the surround speakers is identical to that of the sound speaker, so the v...

• Updated June 25, 2024 10:07
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• 2 votes