Ultimea Support

How to Resolve No Sound or Intermittent No Sound on SUB 10/ SUB 12?

If your USB 10/ SUB 12 has no sound or occasionally stops producing sound, please try the following troubleshooting steps:1. Check the Input Signal PriorityWhen a higher-priority input signal is de...

• Updated September 22, 2026 03:56
• 0 followers
• 0 comments
• 0 votes

How to Resolve SUB 10/ SUB 12 Knob and Indicator Light Issuesz?

If you experience issues with the knobs or indicator lights on the USB 10, please refer to the corresponding solution below.1. GAIN / LOW PASS Indicator Is Difficult to SeeThe brightness of the GAI...

• Updated September 30, 2026 07:53
• 0 followers
• 0 comments
• 0 votes

How to Resolve SUB 10/ SUB 12 App Connection and Control Issues ?

If you experience problems with the Ultimea App, such as disconnection, slow connection, or custom EQ settings not taking effect, please refer to the corresponding situation below.   App Disconnec...

• Updated September 30, 2026 08:00
• 0 followers
• 0 comments
• 0 votes

How to Resolve Signal Source Switching or Input Issues on SUB 10/ SUB 12?

If you experience unexpected behavior when switching between input sources or using different inputs on the SUB 10 / SUB 12, please refer to the situations below:   1.Auracast Does Not Exit When S...

• Updated September 30, 2026 08:02
• 0 followers
• 0 comments
• 0 votes

How to Resolve Unusual Noise, Static, or Continuous Bass Vibration on SUB 10/SUB 12？

If your USB 10/ SUB 12 produces unusual noise, static, or continuous low-frequency vibration, please try the following troubleshooting steps:   1.Check the Speaker Level Connections Loose connecti...

• Updated September 30, 2026 08:04
• 0 followers
• 0 comments
• 0 votes

Multiple Connection Methods for SUB 10/ SUB 12 🔥🔥🔥🔥

SUB 10/SUB 12 supports five signal input methods and automatically selects the active signal based on the priority of each input. When multiple signal sources are connected, a higher-priority signa...

• Updated September 30, 2026 08:10
• 0 followers
• 0 comments
• 0 votes

How do I Reset SUB 10/SUB 12 to Factory Settings?

There are two ways to restore the device to its factory settings:  1. Press and hold the PHASE button on the device for 8s to initiate a factory reset.  2. Select "Restore Default" in the Ultime...

• Updated September 30, 2026 08:11
• 2 followers
• 0 comments
• 1 vote

SUB 12 User Manual

_

• August 24, 2026 09:52
• 0 followers
• 0 comments
• 0 votes

Poseidon R5T User Manual

Poseidon R5T Multi Language User Manual

• Updated August 20, 2026 07:23
• 0 followers
• 0 comments
• 0 votes

Poseidon M100 User Manual

• Updated August 12, 2026 07:50
• 0 followers
• 0 comments
• 0 votes