Ultimea Support
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Latest activity by Ultimea Support
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Ultimea Support created an article,
Skywave X100 Surround Speakers Auto Disconnect/Intermittent Sound/ Unable to pair manually Issues?🔥🔥🔥
Recommended Troubleshooting Steps1. Check the Surround Speaker Indicator StatusPlease confirm whether the issue occurs with only one surround speaker or both surround speakers at the same time.Chec...
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Ultimea Support created an article,
Why does Auracast have Limited Range or Unstable Performance?
Auracast is still being continuously optimized in the current software version, and its real-world performance can vary significantly depending on the environment. Factors such as wall obstruction,...
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Ultimea Support created an article,
Why can’t Switch EQ modes when playing DTS content?
When DTS audio is being played, the system will automatically operate in “DTS mode only”, and EQ mode switching is currently unavailable. Please stay tuned for future firmware updates for potential...
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Ultimea Support created an article,
Does it Support Spotify Connect or Apple AirPlay?
Currently, these features are not supported. We recommend connecting via Bluetooth or using a compatible external streaming device for playback.
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Ultimea Support created an article,
How to Connect Additional Devices, Such as a TV Box or Fire Stick?
If you'd like to connect additional devices, such as a TV Box or Fire TV Stick，please refer to the steps below.1. Connect the HDMI cable to the TV eARC/ARC/HDMI port.2. Connect the external device ...
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Ultimea Support created an article,
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Ultimea Support created an article,
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Ultimea Support created an article,
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Ultimea Support created an article,
How to Solve Intermittent Sound and Audio Delay Issues for Poseion M80?
Please press and hold the "MUTE" reset button on the remote for 5 seconds, or use the app to restore factory settings.Dolby Atmos > 40Mbps to be stable and not lagging.Try to play local video to co...
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Ultimea Support created an article,
Poseidon M100 Subwoofer Auto Disconnect or Unable to Pairing Issues?🔥🔥
Solution:Under normal circumstances, the subwoofer is designed to automatically pair once powered on at the factory.If your subwoofer does not automatically pair after connecting the power, please ...
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