How to Resolve Bluetooth Stuttering on the Skywave X100？

1. It is recommended to prioritize using a mobile phone to connect via Bluetooth for playback.

2. Keep the Bluetooth connection distance within 5 meters.

3. If Bluetooth lag occurs, try powering off and restarting the device, then re-pair the Bluetooth connection.

4. If a power cycle does not resolve the issue, perform a factory reset (press and hold the remote control’s mute button for 5 seconds).

5. If the above steps are ineffective, update the device to the latest firmware version. Please provide your current firmware version and SN, and contact our customer service for a software push.

If you need further assistance, please contact support@ultimea.com, and we will service you ASAP!