Aura A50 Pro Soundbar No Sound Or Low Volume Issue?🔥🔥

Please try these steps to solve the issue:

1. Press “MUTE” on the remote to ensure the soundbar is not muted. Please increase the volume of the soundbar via “VOLUME UP” on the remote control or on the top of your soundbar. 
2. Please try different connection methods on the soundbar. (Quick verdict: try a Bluetooth connection to the soundbar with your phone)
3. Please switch to another APP such as YouTube or play a local video, and check whether there is sound comes out.
4. If there is no sound when using the Digital Optical or AUX input mode, please check if the below TV setting PCM is correct:

(A) Try to set the TV audio output format to PCM：

TV Settings>Home>Settings>Sound> Digital Audio Output>PCM.

(B) Connect directly to your Blu-ray/another source, some TVs do not pass through digital audio.

5. If there is no sound when using the eARC mode, please check if the below TV setting is correct:

If you are watching a movie in the Dolby Atmos format, please set the audio output on your TV to Pass Through:
TV Settings > Home > Settings > Sound > Digital Audio Output > Pass Through
Normal audio or DTS: If you are watching a movie in the DTS format, please set the audio output on your TV to PCM:
TV Settings > Home > Settings > Sound > Digital Audio Output >PCM

6. Check Netflix Audio Settings
Please make sure you have selected the appropriate audio settings for better sound quality.
Action: Navigate to "Audio & Subtitles" on the specific content page on Netflix.
Set the audio to: "English [Original] (Atmos).