Nova S80 Customized Software-V142

Ultimea
Ultimea

It includes the improvements made in V139 and additionally improves the following points:
1. Enhances the sound of the upward speaker (up speakers sound)
2. Optimizes the surround noise issue
3. Overall sound quality optimization
Installation package:
https://drive.google.com/file/d/12cMS9hNZV4THjyBmLdM4Y6EHw-GywAI4/view?usp=sharing

Specific Method:
1. Before upgrading, please confirm that the subwoofer is paired successfully

2. Download the installation package and copy the "update.zip" file to the USB flash drive

3. Unplug the HDMI cable, after the Soundbar is turned on, insert the USB flash drive into the USB port, WAITING will be displayed, and then it will automatically upgrade and the progress will be displayed from 0 to 100. Automatically standby after the upgrade is completed

4. Press and hold the button on the right side of "Dolby ATMOS" for 5 seconds. If the display shows "V142", it means the upgrade is successful

If you are not satisfied with both the V139 and V142 versions, we recommend reverting to the factory version V107.

Note:

① Use an empty USB flash drive, USB format: FAT32 / ex-FAT, 128GB or less capacity;
② The file doesn't need to unzip;
③ It is recommended to use a newer USB flash drive;
④ The upgrade process takes about 3-5 minutes. Do not cut off the power or interfere with the upgrade process, otherwise, it may cause the device to crash;

 

It is recommended to choose the EQ mode according to the content being played. It is not recommended to choose the wrong one.
The sound effects of the "Music" mode are better than other modes.

If you have any ideas or suggestions, please feel free to leave us a message here.

 

Was this article helpful?

0 out of 2 found this helpful

Have more questions? Submit a request

Comments

53 comments

  • Comment author
    Javier Díaz

    Hola buenos días, puesto que yo actualicé desde el enlace que dejaron en los comentarios del Software V139 y allí no dicen nada como aquí de que hubiera que quitar el HDMI al encender la barra, lo hice con el HDMI enchufado y se me actualizó correctamente, pues pulso el botón de Atmos 5 segundos y aparece V142 en la barra.

    Pero no he notado nada especial de diferencia entre la V139 y la V142 como nos anuncian.
    El sonido aéreo de los dos altavoces superiores de la barra sigue inexistente o muy bajo porque no noto nada.

    En serio ya no van a intentar corregir esto?

    Decepción total con esta supuesta barra TOP de Ultimea. La gente de la Poseidon D60 sí está contenta, porque pagaron mucho menos...

    0
  • Comment author
    Dougholmes

    V142 Has added a LOT of static on all channels except the centre-front, which has itsself lost a lot of volume.

    Rolling back to V139 keeps a little static going. Rolling back to Factory, then installing V139 sorts the static out.

    V142 is not something I can recommend installing until the sound issues are sorted out.

    As a suggestion to Ultimea, giving us volume control over the upwards-firing speakers would be a good addition (they don't appear to do all that much at the moment). And maybe remapping the bass levels so that they go from -5 to +5 (keep the max volume the same, just give us more granular control over the setting)

    0
  • Comment author
    Javier Díaz

    Perdona, qué es eso de la estática? No he notado ninguna diferencia entre la V139 y la V142.
    Es verdad que apenas la he subido de volumen más allá de 35/40 y quizá los fallos esos que dices se noten a volumen más alto

    0
  • Comment author
    Javier Díaz

    Ya he oído a dos usuarios quejarse de la estética que no sé lo que es y de que esta versión tiene peores graves que la V139.
    Así que creo que volveré a esa versión porque en la V142 no he notado ninguna mejoría en los altavoces aéreos como aseguran ustedes, señores de Ultimea

    0
  • Comment author
    Ultimea
    • Edited

    Hello Javier Díaz,

    Lo siento por los inconvenientes ocasionados. Lamentamos que nuestro producto no cumpliera con sus expectativas.
    En cuanto al sonido de los altavoces superiores, hemos realizado mejoras basadas en los originales a través del V142. Pruébelo con algo de audio de Dolby Atmos. Si no está satisfecho con el efecto, rectificaremos los altavoces superiores en el nuevo lote de Nova S80.

    Ahora nos hemos puesto en contacto con usted por correo electrónico para ofrecerle el servicio postventa. Por favor, preste atención. Gracias.

    0
  • Comment author
    Ultimea

    Hello Dougholmes,
    Sorry to hear about this issue.
    Regarding the static electricity generated after upgrading V142, could you please describe this issue in detail? We will give priority feedback to the product manager to analyze the cause of the problem.
    If the factory version does not have this problem, you can return to V139 software installation.
    Thank you for your understanding and support!

    0
  • Comment author
    Dougholmes

    The hissing/ static sound comes from all speakers. The volume of it increases when someone talks. The centre channel volume is significantly lower than on V139, and hisses along with speech. 

    I've already rolled back to V139.

    I've also noticed the lack of volume from the top speakers - they don't appear to do anything with an Atmos source.

    0
  • Comment author
    john

    I just received the nova s80
    I don’t know which firmware have it, but i also have and d60 and i notice that d60 is more powerful
    For example at D60!at volume level of 12-14 the sound is so loud and rears and sub very good sound experience.at nova s80 at the same level i cant hear anything i must go up to level 35-40 to listen,also the sub is silence . Also i see at tbr yourtube reviews about s80 that have max volume the 40, but mines goes up to 100 . Is any possibility to receive problematic material??thanks in advance

    1
  • Comment author
    Attila Melke

     

    I definitely think it's problematic that there are so many 
    negative opinions about the S80. Ultimea tries to solve the
    problems that arise, which is a good thing. But it is by no
    means good that the flagship, the most expensive soundbar,
    receives so many negative reviews, and it does not perform
    well against the much cheaper Ultimea soundbars either.
    According to several opinions, the S50 or D60 provide a more
    dynamic sound than the S80.
    I'm trying to compare the V139 and V142 software, but neither
    impresses me, both have compromises. With the V139, the sound
    is cleaner, there are no side noises or whispers, but the rear
    speakers are not loud enough. For the V139, level +4 is enough
    for the subwoofer, for the V142 it must be increased to level
    5 or 6.
    With the V142, the rear speakers sound at an adequate volume,
    much louder than in the case of the V139, but here come the
    static noises that others have already written about.
    I'm not going to return the S80 because the shipping is
    expensive, but I'm not satisfied with the price/value ratio.
    Therefore, for the price, the customer would expect a more
    dynamic, cleaner, better performance than the cheaper models,
    but unfortunately they will not get it.
    
    

     

    1
  • Comment author
    Javier Díaz

    Hola Atila, sí esta barra no recibe más que comentarios negativos porque ha sido una compra decepcionante para todos los que pensábamos que si la Poseidon D60 con 5.1 estaba bien, esta Nova S80 con 5.1.2 y un subwoofer mucho más grande, estaría mejor (y de ahí su precio superior) y no ha sido así para nada.
    Si en el primer software que nos han proporcionado, ya nos han advertido que no pueden subir más el volumen porque produciría ruidos estáticos (como parece haber pasado en este V142) dudo que a esos altavoces tan pequeños se les pueda mejorar nada.
    Es un problema de diseño que los usuarios de la S80 nos tenemos que comer con patatas. Ya han dicho que en la futura Nova S80 van a poner altavoces más grandes, pero y nosotros qué?.
    Nos tenemos que quedar con un producto problemático y decepcionante?. Qué somos, conejillos de indias?

    Espero que mejoren ese software y eliminen los problemas de la barra...pero lo dudo. Es problema de diseño, con unos altavoces superiores inexistentes o tan pequeños que ni se notan en una fuente Atmos y unos traseros también pequeños.

    Somos los perjudicados y pagamos la novatada.

    1
  • Comment author
    Attila Melke

    Hello Javier!

    That's right, they sold us a poorly designed product, which 
    they are trying to improve with software, but there are
    obviously limits to this. I don't know when they plan to launch
    the S80 with the larger speakers, but the minimum would be for
    current customers who want to have the soundbar replaced with
    the new series free of charge, or get a substantial refund of
    the purchase price. Because it is abnormal that the much
    cheaper S50 and D60 sound better than the expensive S80.
    1
  • Comment author
    Ultimea

    Hello john,
    Sorry for the inconvenience caused to you
    Different batches have different versions.
    The volume adjustment range of the Nova S80 V98 version is 0-40 levels
    The versions of V107, V139, and V142 are 0-100 levels. This allows customers to make more specific volume adjustments.
    The volume needs to be adjusted proportionally. For example, when it is 0-40 levels, adjust it to 12-15. When it is 0-100 levels, you need to adjust it to 30-40 to have a similar volume.

    The same is true for Poseidon D60. Versions below V109 and V109 are 0-40, and versions above V109 also modify the volume range to 0-100.
    There is nothing wrong with what you receive. Please do not worry.

    0
  • Comment author
    Ultimea

    Hello Javier Díaz,
    Sorry for the inconvenience caused to you.

    We solemnly guarantee that our products have undergone strict quality control and we can provide relevant certificates. If you still feel that there is something wrong with the product you received, our customer service will contact you for after-sales replacement.

    Of course, if you are worried that the same problem will occur, we also provide return and refund services. We at ULTIMEA are absolutely responsible for our customers.

    Regarding the V142 software, precisely because we received everyone’s feedback, our technical staff started developing it ASAP. Even though some customers urges us as soon as possible. We only release it after completing the test to avoid other problems as much as possible.

    But it can only make basic improvements based on the original sound, so you may find them similar because the speakers are the same.

    At the same time, we also replaced new horns to optimize the product according to everyone's suggestions. But it takes time. This is an expression of our responsibility to our customers. Improving product quality does not mean there is a problem with the product. It shows that we at Ultimea are making every effort to provide customers with more better products and services. Try your best to meet everyone's expectations. When developing this product, we were unable to collect everyone’s suggestions in advance. But we definitely do it with our hearts. Just like Poseidon D60 and Nova S50.

    Because we value our customers, after receiving feedback from everyone, we immediately provide it to the quality team for problem analysis and improvement. 
    Our products provide a 2-year warranty. If there are any quality problems with the products you receive, we will provide replacement services.

    I hope to get everyone's understanding and forgiveness.

    0
  • Comment author
    Attila Melke

    Hello Ultimea!

    No one has a problem with the support's attitude and helpfulness. 
    The quality and performance of the S80 is what drives many of the
    negative reviews. I replaced a basic 2.1 JBL soundbar with a 5.25
    woofer, and it also brought plenty of dynamics that the S80
    provides with an 8 woofer. The biggest problem, as described by
    several people, is that the much cheaper S50 and D60 have better
    sound and better dynamics than the flagship S80.
    3
  • Comment author
    john

    hello to everyone
    after installing all the updates
    I concluded that for me at least
    that the best choice is the factory software v 107
    with  two additions if ULTIEMA can do it
    keep all as it is at V107 and 
    1) add more bass levels 
    2) add more volume on atmos speakers 
    if you do this 2 changes
    i think then it will be so much better performance 

     

    0
  • Comment author
    Dougholmes

    Support - When can we expect a new update for the S80? So far, they've been regular (if not always working that well). 

    0
  • Comment author
    john

    i don't understand why the ultimea did not give the possibility to s80 to have DTS or DTS X
    i have ps4 and the only sound from games i can listen is Dolby surround
    there is any perspective to have DTS with software update or its only hardware issue 

    0
  • Comment author
    Philippe LAURENT

    Hie, i have ordered a nova S80 soundbar thanks of several review i have heard on youtube but i receive it on 26 avril 2024 , i have installed it and immediatly i found a sound that was awfull from the main sound bar (satellites and bass sub woofer were quite good). I have try a lot of adjustement in order to try to obtain a better sound , even i have also tried to update software to V 1.42 firmware (actually this one runs on the sound bar) but there is no improvement of the sound quality of the front and upper speakers. The main sound bar emits a very poor quality sound , that way i prefer to ear my genuine TV internal loundspeakers instead of the sound bar.

    The sound hurt your ears like an old radio appliance, very dry disappointing.

    So from now i want to return you these material because it does not meet my expectation. I have seen on your web site forum that many people feel the same concerning the poor quality of this sound bar, and that other product from your brand seems to be better than the S80 flagship soundbar
    Many time YouTubers send very good reviews to earn money about what they claim but for instance the S80 does not meet any of my expectations.

    0
  • Comment author
    Mvelo

    glad to see I'm not the only one who's had an abhorrent time with this product, it's been dissappointing and full of bugs since day one and this update has made it unusable, I do not recommend anyone update to this version it introduces a large amount of static.

    I was sold this product by tech influncers on youtube, those reviewers were probably paid for, I'm never trusting tech influncers ever again.

    0
  • Comment author
    Javier Díaz

    Hola Mvelo, has probado como dijo un usuario más atrás a meter primero la versión V107 y a continuación la V139?.
    Así lo hice yo para quitar esta fallida V142.
    Por lo que dijo este usuario si de la 142 vuelves a la 139 se te queda el problema de la estática en los altavoces traseros, pero si lo haces como te he dicho, se resuelve ese problema de estática.
    Y si la 139 no te convence tampoco, puedes dejar la de fábrica (v107).

    Los de Ultimea están trabajando creo en una nueva versión, pero esta vez la sacarán sin tantas prisas como cuando sacaron la fallida V142.

    Saludos

    0
  • Comment author
    Attila Melke
    I don't understand why the S50 has the same small speakers in 
    the soundbar as the S80, the subwoofer is much smaller, but you
    can read very good reviews about its sound. Something must have
    been messed up by the manufacturer, that the S80 does not reach
    the level expected of it, there are almost only negative
    opinions about it. Since the hardware is probably capable of
    more than that, we are patiently waiting for the software
    update, which will finally solve all the problems.

     

    0
  • Comment author
    philipv

    Has anyone felt an upgrade in the sound quality with the v142 over the v139?

    0
  • Comment author
    Philippe LAURENT

    Iv just received my return label for returning back my S80 to ultimea. I have to say that customer support is very efficient and full of service for customers. I think it no use to listen about good reviews concerning the S80 soundbar and soundbar in general. The best things to do is to try to listen by yourself the soundbar you want to buy but with ultimea it s just impossible to find a shop that deal these model and in which you could try it.
    Concerning youtubers that promotes this S80 I think they are all retributed to say good reviews. I think there a miss design in the S80 main bar and I don't think any software or firmware update could fix it. For s50 goods reviews I think it could be the same that S80. Many good reviews but very few from real customers. Even in Amazon the reviews seems to be fake. It my opinion. Thank to the ultimea customer service any way. It s my last time with ultimate products.

    0
  • Comment author
    john
    • Edited

    philipv
    αν το γυρισεις στο factory v107 εχει μεγαλη διαφορα
    πολυ καλυτερος ηχος
    ειδικα στα πισω ηχεια πολυ δυνατος 

     

    0
  • Comment author
    andrea de polo

    Hi all, in your opinion which firmware provides the better sound quality? v107 or V139? (I do understand that so far v142 looks a bit buggy...).

    Thanks in advance,

    0
  • Comment author
    Dougholmes

    andrea de polo I've used all three, V142 generated a huge amount of static noise across all speakers, so I rolled back to V139 and it's been fine. It needs a LOT more volume to the upwards-firing speakers (you can't even tell if they're on or not).

    It could also do with the volume going from -10 > 0 > 10, not just -3 > 0 > 3, or -6 > 0 > 6

    0
  • Comment author
    john

    my opinion is the best volume performance  is v107 

    specially the rear are too loud that i must have it 0 or even -1

    its just need some bass and some volume for atmos speaker and then it will be super fine 

    0
  • Comment author
    andrea de polo

    Thanks Dougholmes for your reply.

    Based on your experience what are the best settings for your system (front, rear and subwoofer, dolby and surround?).

    Thanks in advance.

    0
  • Comment author
    Attila Melke

    I also tried all three versions. The rear volume of the V142 is already adequate, but the result is degraded by a lot of noise. The subwoofer is not the real one either, it is quieter than the other two versions. I did not experience any difference in sound quality between V107 and V139.

    0
  • Comment author
    Dougholmes

    andrea de polo

    It depends on your speaker placement, you just have to find what works best for you

    0

Please sign in to leave a comment.