Nova S80 Customized Software-V139

Ultimea
Ultimea

Main Improvement Points:

① Change the Bass adjustment range to -6-6, 13 levels
② Change the surround adjustment range to -3-3, 7 levels
③ Improve vocal clarity
④ Improve the surround sound effect

Note: This is not a necessary operation. If the sound quality and adjustment range of the factory software have already met your expectations, it is recommended that you do not upgrade.

If you received the goods from the beginning of April, the factory software is V139

 

Specific Method:
1. Copy the "update.zip" file to the USB flash drive.

Note:
① Use an empty USB flash drive, USB format: FAT32 / ex-FAT, 128GB or less capacity;
② The file doesn't need to unzip;
③ It is recommended to use a newer USB flash drive, as an old one may cause the device to crash/stuck during the upgrade process;

2. After the Soundbar is turned on, insert the USB flash drive into the USB port, WAITING will be displayed, and then it will automatically upgrade and the progress will be displayed from 0 to 100. Automatically standby after the upgrade is completed. 
3. Press and hold the button on the right side of "Dolby ATMOS" for 5 seconds. If the display shows "V139", it means the upgrade is successful.

If you have any questions after downloading, please feel free to contact us, and if you have any suggestions or ideas

Also, you could leave a message in the comments below, we will pay attention and reply to your message.

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Comments

78 comments

  • Comment author
    Mark Ginkel

    Updated with new 128gb drive. No issues. Update is much appreciated greater control.

    2
  • Comment author
    Javier Díaz

    Hola Richard, hay algunos vídeos demostrativos por ahí con verdadero Atmos porque al ponerlos salta el cartelito del Atmos en el display. Está por ejemplo la página web Demolandia y ahí te puedes descargar varios vídeos en Atmos para ponerlos en en pendrive y reproducirlos . Los altavoces traseros suenan, sí, pero suenan bajos y los del Atmos, esos dos que apuntan al techo son invisibles, no se aprecian nada. Por eso la frustración de todos con esta barra. Hemos comprado algo 5.1.2 que suena igual, exactamente igual que un 5.1
    Haces otra prueba con un vídeo en Atmos y ponerlo por HDMI EARC y luego por óptico (que no reproduce Atmos) y veréis que suenan exactamente iguales.
    El Atmos que nos han vendido o es un timo, o no está bien desarrollado y esperemos (exigimos) que nos lo solucionen o yo por lo menos exigiré mi reembolso.

    Tampoco funciona bien que cada vez que pongas una fuente distinta, aparezca el cartel en el display de qué sonido se está emitiendo en ese momento, sino que permanece apagado.

    Somos cobayas y nos han usado para probar algo erróneo.

    2
  • Comment author
    Javier Díaz

    Buenas tardes, coincido con los compañeros, la última versión V139 no soluciona el bajo sonido ni de los altavoces traseros ni de los dos orientados al techo.
    Espero una nueva actualización que mejore eso.
    Tengo entendido que en la gama Poseidon D60 sí que suenan genial y esta Nova S80 es superior en teoría así que debería sonar mejor que la Poseidon.

    Muchas gracias

    2
  • Comment author
    Richard Seddon

    I've just finished installing the Nova S80, replacing a Nova S70, and the whole experience is a massive upgrade.

    The software update, from V107 to V139, was much slower than upgrades on the S70, but it was successful and provides valuable improvements.

    On the S80, I'm actually experiencing Dolby Atmos with those upfiring speakers making a noticeable contribution to the immersive surround sound experience. Also, playing Dolby+ 5.1 – "Master and Commander: the far side of the world" (probably the best 5.1 film ever made) – I'm experiencing sound quality comparable to the Sony system this Nova S80 is replacing.

    Well done ULTIMEA, you're created an impressive Dolby Atmos 5.1.2 system to be proud of 👏

    Rick

    2
  • Comment author
    Richard Seddon

    Agreed with others' comments, the rear speakers definitely need more volume. They're often inaudible, only occasionally making a contribution, unless placed next to my ears like headphones. We're going to need an urgent software upgrade release.

    Also, if the upfiring speakers can take it, I'd also like an extra power setting there too.

    Subwoofer bass is excellent, as are the front 5 speakers, although a left-right stereo adjacent wouldn't go amiss.

    Priority must be boosting those rear speakers +1 and +2.

    1
  • Comment author
    Ultimea

    Hi Attila Melke,

    Sorry for the inconvenience.
    It may be that the device is stuck after a software installation. Our technicians have performed repair tests on devices with the same problem:
    1. Unplug the power plug, wait 30 minutes, then reconnect and turn it on.
    2. If it still cannot be turned on, please replace a USB flash drive and reinsert it into the soundbar to install the V107 software. (Even if the screen is black);
    Wait 10-20 minutes and confirm whether the machine restarts or is turned on manually.

    If you still have problems, we provide you with warranty replacement service. Please do not worry.

    1
  • Comment author
    Richard Seddon

    Sorry ULTIMEA, but it appears the vast majority of comments on here are from customers who are disappointed in the appallingly weak performance the Rear "Surround" Speakers and the equally feeble performance of the Upfiring "Atmos" Speakers. 

    While appreciating that the Nova S80 comes from a manufacturer who is renowned for producing relatively low priced systems, you have chosen to make the S80 your new "flagship" model – with a significantly higher price point to match! – yet the new S80 is surprisingly massively outperformed by your much cheaper Poseidon D50 system which delivers excellent Dolby+ Surround through its larger rear speakers, even if the impressive D50 lacks any Dolby Atmos capability. You also offer the cheaper D60, which adds Dolby Atmos to the D50 configuration, but has only a single HDMI port, making it unsuitable for pass-through configurations. The new Nova S80 promised to bring the best of all your earlier offerings into one all-singing-all-dancing flagship model – and, sadly, it appears to be MASSIVELY UNDERPERFORMING on customer expectations. 

    Looking to possible solutions...

    Could the larger D50 / D60 rear Surround speakers be plugged into the S80 Subwoofer Amp, thereby permitting your engineers to significantly boost the sound levels of the rear surround channel without introducing distortion? Even holding the S80's Surround speakers against my ears, I'm hardly hearing anything. 

    As for those feeble upfiring front Atmos speakers; what is the problem with pushing the volume on these? Other manufacturers' front upfiring Atmos speakers are of a similar size, and I'm not hearing their customers complaining that they are only hearing the feeblest, very occasional, Dolby Atmos height effect 🤷‍♂️. 

    In its current configuration, your new 'flagship' Nova S80 is simply a great front Stereo Soundbar combined with a fabulous Subwoofer, but it isn't delivering the promised Dolby "Atmos" capability with 5.1 immersive "Surround Sound". As I am a very senior international technology consultant, who routinely assists big name blue chip companies in bringing products to market, my best advice to Ultimea is to (hopefully temporarily) withdraw the Nova S80 from sale. Treat your current customer base as early adopter user-testers for Beta trials of the S80, so you can actually produce a mission capable product. 

    I didn't pay a premium price tag only to receive a basic stereo Soundbar + Subwoofer. I expect your S80 to deliver that Atmos "height dimension" effect to compliment those rear speakers adding audible 360° "Surround Sound" to what's otherwise just a quality front soundbar + sub. You promised us an "immersive" sound experience and we're not hearing anything more than a whisper. I'm sure I'm not alone in checking my "Return options". 

    The Returns clocks are ticking ⏰️!

    1
  • Comment author
    Javier Díaz

    En uno de esos vídeos demostrativos de Demolandia que digo, suena la lluvia en Atmos y lo que se supone que debería ser un ruido de gotas de agua cayendo del techo...NO, no suenan rebotados del techo, las gotas las oyes detrás de tí, vamos como en un antiguo Home cinema de los de antes. Los dos altavoces de la barra orientados al techo no van o no se aprecian nada.

    1
  • Comment author
    Ultimea

    Furthermore, when we receive customer feedback, our product development team and factory technicians actively work on developing various software. Our team has conducted multiple tests to ensure there are no issues before deciding to release the V139 software to meet your expectations as much as possible.

    Finally, regarding the issue of weak sound from the rear speaker, we have enhanced the sound and provided a suitable adjustment range of -3 to 3, ensuring there is no surround noise. Today, we conducted another round of testing internally, and the surround sound is very prominent, especially when set to 3.
    We can provide test videos to everyone.

    If we continue to increase the surround sound further may cause distortion and overshadow the main soundbar sound.
    We recommend:
    ①Confirming whether you have successfully upgraded to V139.
    ②Placing the rear speakers on both sides of the sofa, close to ear level, for the best effect.
    ③Adjust the surround sound to level 2 or 3
    ④Testing with multiple format audio files (EQ: music mode) as the effect may vary with different audio. For testing the upward sky unit effect, please use Dolby Atmos audio to test via HDMI(eARC) connection and adjust the level to AT1

    If the problem persists, please contact us to explain your needs and I will continue to ask the R&D team to customize the software specifically for you.

    1
  • Comment author
    Ultimea

    Hello customer,
    Thank you for your support.
    The new software is currently in the testing phase. It is expected to be released before April 13th
    Please feel free to contact us if you have any questions. Thank you!

    1
  • Comment author
    Michael Grewe

    Hallo Roberto,
    das ist nicht ganz richtig.
    Die Soundbar hat nur eine schwäche und das sind die Satelitenlautsprecher..Wenn diese durch ein Update (davon gehe ich aus) lauter in der Dynamik werden ist es eine Top Soundbar..

    1
  • Comment author
    Javier Díaz

    Muchas gracias equipo de Ultimea por atender nuestras exigencias. Es de agradecer que estéis ahí para nosotros.
    Como ya hemos aclarado, no sólo hay que potenciar los altavoces traseros sino también los upfire porque apenas se notan.

    Gracias, esperamos con ansia la posible nueva actualización que corrija estos defectos.

    Saludos
    Javier

    1
  • Comment author
    Javier Díaz

    Hola Marcos, también los dos superiores para el Atmos necesitan ese impulso. Apenas se notan. Poca diferencia hay con la Poseidon D60 que no los lleva.

    Vamos que el 5.1 de una es igual a este 5.1.2

    1
  • Comment author
    Javier Díaz

    Muchas gracias Ultimea por estar pendiente de nuestros comentarios. El problema son los dos altavoces Atmos que son imperceptibles, yo he puesto varias películas que llevan Dolby Atmos e incluso demos especiales y sí, los traseros sí se aprecian pero los dos superiores de la barra no.
    En resumen, es un 5.1 pero no él 5.1.2 que nos han vendido. Tienen que trabajar en el software que mejore ese .2 porque para esto, con el Poseidón D60 nos hubiera valido y es significativamente más barato que está Nova S80.

    Además como les dije, el display no nos muestra el mensaje del sonido cuando vas cambiando de películas sino que solo lo muestra al principio de encender la barra y nada más. En mi televisión cada vez que pongo un canal distinto o me muevo por mis plataformas va saliendo el cartel del sonido a cada momento y en la barra no, y es muy frustrante.

    Solucionenlo, gracias

    1
  • Comment author
    Javier Díaz

    Hola Michael Grewe, si lees los demás comentarios verás que todos hemos actualizado como tú a la 139 y los altavoces traseros siguen sonando muy bajos y los dos de la barra que apuntan al techo prácticamente inexistentes. No comprendo que digas que a ti sí se te escuchan bien . Eres el único al que le pasa.
    Esperemos que saquen otra actualización mejor que la V139
    Saludos

    1
  • Comment author
    Mark Ginkel

    Thank you for my answer. I was able get it to finally display Atmos using test thru fire stick settings. Now my question I have Netflix US premium. But nothing on move info ever shows Atmos. On screen or sound bar. Everything says hdr 4k 5.1 on Netflix screens. Never Atmos. Is this normal ?

    1
  • Comment author
    Richard Seddon

    Attila,
    Why not give it a try? With Amazon's 30 days Free Returns, the Poseidon D50 does have good Dolby+ Surround Sound (without Atmos). Just be aware that the Subwoofer needs to sit on something solid (I used a board to lift it off the carpet) as it bounces the Bass off a solid floor as versus the usual recommendation to bounce the Bass off a wall. The D50's Subwoofer is adequate for a budget system, but nothing to compare with the S80's superb Subwoofer.

    I was happy with the D50's Dolby+ rear Surround speakers. The Subwoofer won't win any awards, but does add that deep rumble. Overall, a commendable budget Dolby+ upgrade to a TV's built-in speakers. I kind of liked it 😉.

    Suggest you give the D50 a go, Attila. – R

    1
  • Comment author
    Mark Ginkel

    Agreed. It seems only the satellite speakers need a boost. Overall very happy with the sound quality.

    1
  • Comment author
    Richard Seddon

    Hello Michael,
    As I see it, Ultimea's best option would be to offer us early adopters an EXTENDED RETURNS PERIOD to give themselves time to prepare new software that delivers the promised performance.

    I'd like to help, but my Returns Window is closing unless they do something...

    🤷‍♂️
    Richard

    1
  • Comment author
    Roberto Manuele Alacqua
    • Edited

    Dear Ultimea,
    Thank you for your quick response and promised support. 
    We will look forward to the release of the new firmware. 
    In the meantime, I would like to take this opportunity to add that as reported by other users and in a review of the S80, the same problem encountered with rear speakers also affects upfire speakers, on which should be fixed in the same firmware release.
    Confident in a quick resolution,
    thank you in advance for your helpfulness.

    Regards Roberto

    1
  • Comment author
    Roberto Manuele Alacqua
    • Edited

    Hi everyone, Tomorrow I will finally test the S80 kit, then I will send you my opinion. But from the comments I've read... it seems like basically the upfire and rear speakers are completely useless. If this were really the case, regardless of the future update, it is not the best for the launch of a new product presented with the 5.1.2 system. 

    If they don't fix it soon, I think I will ask for a refund.

    1
  • Comment author
    Attila Melke

    Richard!

    The decision is difficult. Now I have a JBL SB260 which is a 
    basic 2.1 system with a 5.25 woofer. I chose the S80 because
    I wanted a step up in quality. If I were to decide on the D50,
    I would only be ahead with the two rear speakers, and I'm not
    sure that it would offer as much bass as the JBL. I think I'll
    stick with the S80 replacement and hope Ultimea somehow solves
    the rear speakers problem.
    
    
    0
  • Comment author
    Mark Ginkel

    Thru trial and error I fixed my problem. Apparently it matters which version of Netflix I am using. Using newer version on fire stick no Atmos. Using older version on tv bam Atmos. Go figure. P.S. Still need surround speakers louder.

    0
  • Comment author
    Mark Ginkel

    I definitely agree. The satellite speakers should be louder.

    0
  • Comment author
    Ultimea
    • Edited

    Hello everyone,
    ULTIMEA team would like to thank everyone for their feedback on the sound effect test of the Nova S80 V139.
    Thank you all for your satisfaction with the sound quality of the Nova S80. We are also very sorry for the inconvenience caused to customers due to the insufficient sound from the rear speakers.

    Here we would like to explain to you: the reason is that we are concerned that excessive volume may cause noise issues with the rear speakers.
    The range of surround adjustment has been increased to level 3 as much as possible.

    Most importantly, ULTIMEA has always valued customer experience, and as soon as we receive everyone's suggestions, we immediately hand them over to our technical team. They are discussing this matter and trying to develop new software that can increase the volume or continue to increase the surround adjustment level without generating background noise from the rear speakers.
    This will take some time, but I will urge them to give a conclusion as soon as possible. Could you be patient and wait for a few days?
    Sincerely appreciate everyone's suggestions and patience!

    0
  • Comment author
    Ultimea

    Hello everyone,

    We apologize for the delay in providing the new software. Our technical team is currently in the testing phase.

    We are now releasing it for everyone to experience. The current version is named V142.
    If you are not satisfied with the sound quality of the V139 after the upgrade, please try the new software V142. It includes the improvements made in V139 and additionally improves the following points:
    1. Enhances the sound of the sky unit
    2. Optimizes the surround noise issue
    3. Overall sound quality optimization
    Installation package:
    https://drive.google.com/file/d/12cMS9hNZV4THjyBmLdM4Y6EHw-GywAI4/view?usp=sharing

    The volume of the satellite box can no longer be adjusted. The adjustment range and volume of V139 are already at their maximum. Increasing the volume further will result in sound distortion and noise. We apologize for being unable to make further modifications.

    If you are not satisfied with both the V139 and V142 versions, we recommend reverting to the factory version V107.

    If you have any ideas or suggestions, please feel free to leave us a message.

    Thank you for your support and understanding!

    ULTIMEA Support

    0
  • Comment author
    Javier Díaz

    Muchas gracias Ultimea por atender nuestras peticiones.
    Espero que se solucione algo el sonido de los altavoces superiores de la barra porque hasta ahora son inexistentes y no apreciamos nada del Atmos cuando ponemos contenido que lo lleva.
    Así mismo ya comentamos que el aviso del display solo sale al principio cuando enciendes la barra, pero luego cuando eliges una fuente nueva, ya no te muestra nada y no sabemos si será Atmos o no.

    Habría posibilidad de incluir DTS o True HD? Un aparato tan pequeño como el Fire Max de Amazon los incluye y es una pena al reproducir contenido con DTS, True HD o DTS-HD (en los blue Ray originales) que no los reproduzca esta barra.
    La competencia sí los incluye y la Nova S80 es vuestra barra TOP y queda muy, pero que muy por debajo de esas otras marcas, y es una pena pero me arrepiento de esta compra porque no cumple con mis expectativas. El Dolby Atmos es inexistente...no veo diferencia entre el 5.1 de la Ultimea D60 y este 5.1.2 que es mucho más caro.

    0
  • Comment author
    Ultimea

    Hi Mark Ginkel,
    Thank you for your message. 

    Providing customers with good products and services is our obligation.
    I hope it can give you a good audio journey.
    If you have any suggestions or ideas, please feel free to share them with us. We would greatly appreciate it!

    0
  • Comment author
    Ultimea

    Hello Roberto Manuele Alacqua,

    We appreciate your patience and apologize for any inconvenience caused.

    The BS-6 still produces a little bass effect. but the effect will be very weak
    Regarding the subwoofer background sound you mentioned, can you please provide us with a video showing the problem? This way we can analyze it better.
    Also, make sure there are no signal-interfering devices around the subwoofer and there is no obstruction on the subwoofer body.
    If you have any further inquiries or require any assistance, please feel free to reach out. We value your business and look forward to serving you.

    0
  • Comment author
    Javier Díaz

    Hola buenos días, gracias por su rapidez en contestar, es de agradecer que estén pendientes de nosotros.
    El True HD lo lleva algunas películas en Kodi, una aplicación que tengo en mi Fire Max de Amazon.
    Sí tengo la barra conectada al HDMI EARC de mi televisión que al igual que el Fire Max, me reproduce Atmos, Dolby digital, DTS y True HD. Es una pena que no nos puedan suministrar DTS en la barra.
    El Fire Max lo tengo conectado al HDMI ARC de mi tele y la barra a la EARC de la tele.
    Cuando pongo algo con Atmos en el Fire Max me sale el cartelito de Dolby Vision y Dolby Atmos en la tele pero en el display de la barra no porque como les dije solo lo muestra al principio al encender la TV, pero cuando cambio entre todas las plataformas que te tengo (Netflix, HBO, Disney+, Prime) ya no me muestra nada el display, solo la primera vez al encenderla

    Por supuesto que voy a probar la versión V142. Toda mejora es de agradecer.

    Muchas gracias

    0

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