How to upgrade the Apollo P40 software to V3.18 (WLAN keyboard"u" & "i" cannot be capitalized)?🔥🔥

Ultimea
Ultimea

Attention:

Before proceeding with the software installation, please confirm if your projector software version is: V3.09 (Settings>About>Software version>"U0320-XXX" to check the software version)

Software Function Improvement Points:

① Solve UI interface problem ( WLAN keyboard "u" and "i" capitalization)
② Optimize keystone correction function
③ Add projector HDMI ARC/HDMI CEC function (for HDMI connect the soundbar, use the projector remote to control the soundbar on/off, and volume adjustments)
④ Manual focus improves adjustment accuracy

Installation Steps:

Step 1: Please prepare a USB flash drive, the format of the USB must be FAT 32 and the capacity of the USB must be more than 4G;
Note: The USB flash drive is empty and cannot have other files.

Step 2: The installation package V3.18, please download the file from the link: 

Apollo P40 Installation Package-V3.18

Step 3: Copy the "MstarUpgrade9255BGA.bin" upgrade file to the root drive of the USB flash drive;

Step 4: Power on the projector and insert the USB flash drive into the USB port of the projector, it will pop up a prompt "The upgrade file is detected, and the system will restart the upgrade";

Note: Power on the projector and make sure the projector recognizes the USB flash drive;

Step 5: The projector will be restarted and the upgrade process will be displayed as below;

Step 6: Please don't power off the projector during the upgrade process, the projector will automatically restart after the upgrade is completed. And then use the remote control to click on Settings>About>Software version>"U0320-V3.18" to check the software version;

Note: After the upgrade is completed, please immediately unplug the USB drive and it is recommended to delete this software installation package, otherwise it will automatically enter the upgrade mode again when booting up.

Operation Video:

If you have any questions during the process, please contact us at support@ultimea.com

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Comments

20 comments

  • Comment author
    Jan
    • Edited

    How do I upgrade from V2.14?

    0
  • Comment author
    Ultimea

    Answer #11523

    Since our projectors are made by multiple vendors, there will be different factory versions. If your projector's software version is V2.14, then the projector system cannot support V3.16, hope you can understand.
    If you need further assistance, please contact support@ultimea.com, and we will service you ASAP!

    -2
  • Comment author
    joseph kinyuru

    mine lost HDR support after installing v2.14 please help

    3
  • Comment author
    joseph kinyuru

    will you be releasing an update that goes from v2.14 to v3.16 and also one that fixes hdr issues my projector i believe is from bomaker vendors

     

    1
  • Comment author
    Javi

    Yo he podido instalar la versión v3.16 desde la versión v2.14 sin problemas. Ahora ya tengo soporte HDR otra vez, la interfaz cambia totalmente respecto a la v2.14.Un gran trabajo.

    1
  • Comment author
    kibicpl

    Is there any chance to get firmware update from V2.15 to V3.16?

    0
  • Comment author
    Javi

    Yo he actualizado de v2.14 a v3.16 supongo que no tendrás problema,prueba

    2
  • Comment author
    kibicpl
    • Edited

    Sadly it's not working with V2.15. After restarting there's no blue screen with upgrading software % info. There's still V2.15 on the board

    EDIT:

    It's working now! I just updated the system to v3.16. Thanks! Now Chromecast 4.0 shows HDR support, HDMI CEC and ARC is working. Thanks for update guys!

    2
  • Comment author
    Ultimea

    Answer #12433

    What is the factory version of your previous device? Regarding the HDR problem you mentioned, we have a new software version that can help you solve the problem. We have contacted you via your email, please reply to our email support@ultimea.com.

    0
  • Comment author
    Ultimea

    Answer #12438

    Is the factory version of your device V2.14? Normally we don't recommend users to download the corresponding upgrade software of different factory versions by themselves, which may cause errors.

    0
  • Comment author
    Ultimea

    Answer #12439

    Could you describe in detail the problems you are currently experiencing with the device? As we have multiple suppliers of Apollo P40, there are different factory versions. V2.15 and V3.16 are just two of them.
    If you need it, we can provide you with new software corresponding to the factory version.

    0
  • Comment author
    Kamil

    After upgrading the projector from V2.40 to V2.14, I lost the HDR options.Help

    -1
  • Comment author
    Ultimea

    Hi Kamil,
    It can be upgraded to V2.17:
    ① HDMI signal source supports HDR format compatibility issues 
    ② Coverage of V2.14 improvement points
    We will send you the software installation package by email, please pay attention to receiving it, thank you very much!

    -1
  • Comment author
    Simon Karlsson

    I have the same problem, could you send me the upgrade version 2.17? Now i have 2.14

    0
  • Comment author
    Ultimea

    Hello Simon Karlsson
    Thanks for the feedback.
    V2.14 does not support HDR compatibility.
    V2.17 added HDMI signal source supports HDR format compatibility.
    We have replaced V2.14 with 2.17, please click the link to download and install.
    https://support.ultimea.com/hc/en-us/articles/20266943590169-How-to-upgrade-the-software-to-Apollo-P40-V2-17- 

    0
  • Comment author
    Ultimea

    Hello everyone,
    I would like to reply to you as a whole
    Different batches of goods have different factory versions, if the corresponding latest software, we will promptly release it on the official website.

    In addition, regarding the question of whether V2.4 / V2.14 or other V2.XX can be upgraded to V3.16 or V3.18 you mentioned.
    These days after our technical department and other customers test, the answer is that it can be upgraded;
    However, if there is no special requirement, we suggest not doing this. Because their UI interface is different, upgrading may have little impact on the color degree.

    Thanks to everyone for the info!

     

    0
  • Comment author
    joseph kinyuru

    Thanks Ultimea for the good customer support and also for the recent software am looking forward to purchase the new p60 coming this January.the fix on v3.16 was buggy but and also I noticed reduced brightness and reduction in sharpness I will be updating today v3.18 today I hope it fixes all the bugs from v3.16.

    0
  • Comment author
    Ultimea

    Hi joseph kinyuru,
    Thank you for your understanding!
    Because the factory version is different, some functions can be increased, but at the same time, it will also have a little impact on other functions. So we do not recommend customers to do this. (V2.XX to V3.XX)
    If you have done so and have any suggestions or questions, please let us know, and we will feedback to the technical department to further optimize the software. We will do our best to do well!

     

    0
  • Comment author
    Timothy Montgomery

    I have an apollo p40.. Just seeing if I can upgrade to newest software... Apollo-P40-Software-V3.18... I'm currently on uo320_v1.0 if not what software can I upgrade to

    0
  • Comment author
    Ultimea

    Hi Timothy,

    According to your current software version V1.0, our first suggestion is to download the corresponding new version V2.17. Of course, you can also upgrade to V3.18. However, this version is not the same factory version as your current version, so After downloading V3.18, there will be some differences in the UI interface and screen colors. So before you download the new version, you can refer to the website article: https://support.ultimea.com/hc/en-us/articles/26982658502169-How-to-confirm-your-Apollo-P40-software-version-and -the-corresponding-upgrade-version-

    0

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