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Try to connect your device to a different input on the soundbar
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If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted;
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If using a wired connection, please check that all cabling is connected/inserted correctly;
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Make sure the audio format setting on your TV is set to PCM and the correct audio input mode has been selected.
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Please change the audio playback source
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If there is still noise coming out, please try to connect a different source device(TV, Blu-ray player, etc.)to see if the buzzing still exists
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.
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