How to pair it with the remote control？

Try following these suggestions for working around the issues encountered.

1.In standby mode (plugged in and not switched on), press and hold the remote control “home” button for more than 10 seconds, with the remote control next to the machine,
2.After pressing and holding for more than 10 seconds automatically switch on the machine to indicate successful pairing

If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.