Please try these steps to solve the issue:
- Check whether the indicator light (white “-” on the LED display) of the sound bar is on, if not, please press the POWER button on the remote control or on the right of your sound bar.
- Ensure the power cord is securely connected.
- Plug a different device into the electrical outlet to verify that the outlet is working correctly.
If this issue persists, please contact Ultimea customer support at email@example.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.
Please sign in to leave a comment.