- Bluetooth connection
- Restore factory settings.
- Soundbar switch to BT mode, and the device turn on Bluetooth to connect, Bluetooth connection successful when hearing "connected".
- Change other device to try. some TV models are not compatible with the soundbar.
- HDMI ARC connection :
- Check if Dolby is turned off.
- Check if the TV and sound bar are connected to the port that mark " ARC"or"eARC "("HDMI INβ does not supported).
- Check whether the PCM setting path is correct. Normally as below: Settings-Sound-Digital Audio Output -PCM.
For more examples of various TV brands, please refer to the attached picture. - Check if the sound bar switches to ARC mode.
- Check whether the cable is not connected wrongly or loosely.
- Optical Connection:
- Check whether the PCM setting path is correct. Normally as below: Settings-Sound-Digital Audio Output -PCM. For more examples of various TV brands, please refer to the attached picture.
- Check if the sound bar switches to OPT mode.
- check if the other end has a red light on, if there is no red light, we suggest that to try a new fiber optic cable.
- AUX connection:
Two kinds of AUX Cables connection:
1.3.5mm-3.5mm connection
Connect an analog audio cable from the Audio Out port on the TV to the AUX port on the soundbar.
A.The connecting port of the TV is AUDIO OUT, not AUDIO IN
B.Make sure that the AUX cable is a 3.5 mm cord.
C.Make sure the AUX cable is not damaged
2.RCA-3.5mm connection (2 to 1 analog audio cable, Red and White Audio output ports)
NoteοΌ
1.The connecting port of the TV is AUDIO OUT, not AUDIO IN
2.If the connection and settings are correct, but there is no sound, please replace the AUX cable
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